The HR managers have to perform different roles in managing people of the Organization. The functioning of an Organization largely depends upon the way HR managers perform their roles.
HR manager invariably assumes the role of a leader. Leadership is concerned with getting results through people or makes the people work in a way he or the Organization wants. In other words bring change in the people which are most difficult to achieve. That is the reason how leaders are made.
- Humanitarian Role: The HR manager is expected to remind moral and ethical
obligations to employees. He should see the people as human being not as a tool or
machinery. - Counsellor: The HR manager has to counsel the employees about their marital,
health, mental, physical and career problems. - Mediator: The HR manager plays the role of a peacemaker or mediator during
disputes, conflicts between or among individuals groups and management. - Spokesman: The HR manager is usually the one who represents the Company since
he is the one who has better overall picture of his Company and thus plays the role of
spokesperson. - Problem Solver: The HR manager performs the function of solving problems of
overall human resource management and long-term Organizational planning. - Change Agent: The HR manager plays a key role in introducing and implementing
institutional changes and installing Organizational development programmes. - Management of Manpower Resources: Broadly, the HR manager is concerned
with leadership both in the group and individual relationships and labour-management
relations.